So, you’ve just accidentally speed or pocket-dialled 9-1-1 and what’s your first instinct when the operator comes on the line asking which emergency service you require: “9-1-1, do you need police, fire or ambulance?”
For most people, they quickly click off, ending the call about as abruptly as possible, and are red-faced for a short while.
Wrong.
The right thing to do is stay on the line, do not hang up, and let the 9-1-1 operator know you’ve misdialed and you are safe so they do not have to call your number back to formally determine the connection was a mistake.
That tip is just one of many contained in the City of Richmond’s new Crime Prevention Guide, a free publication available in a good old fashioned printed copy or online at: richmond.ca/crimeprevention.
According to the city, the guide is designed to make it easy for people to take an active role in crime prevention.
Printed versions of the guide are available at Richmond City Hall (6911 No. 3 Road) the Richmond Community Safety Building (11411 No. 5 Road), and community police stations across the city.
The City Centre Community Police Station is located at 140 - 5671 No 3 Road; Steveston Community Police Station at 4371 Moncton Street; and South Arm Community Police Station at 8880 Williams Road.
