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Letters: LetsTalkRichmond survey site won't let me talk

A Richmond News reader is having a hard time giving the city her opinion on scooters
lime-escooter
Lime e-Scooter.

Dear Editor,

I have attempted to write my opinion on electric scooters on the LetsTalkRichmond website, with no luck.

Why a survey needs a password, beats me, but every one I put in was rejected, so I finally called the number listed.

I finally got someone who passed me over to someone else.

She was not around, so I had to leave a voice mail, with my name and phone number.

I did the same thing the next day, which was well over a week ago, and have had no one call me back.

This is NOT acceptable and I would like to know why, when you leave a perfectly good message, no one returns the call.

Does city hall think so little about its residents?

Denyne Butler

Richmond