Richmond Fire-Rescue officials are reminding the public to call them first before trying to fight a fire themselves.
The message comes after a fire Friday evening in a townhouse complex in the 9500-block of No. 3 Road.
Deputy Chief Kim Howell said that according to reports the blaze started in the attic of one unit where residents attempted to down the flames themselves using a fire extinguisher, before calling 911.
Its that delay which has fire officials concerned.
Its really important for the public to, first thing, get everyone out of the building, call 911, and then use your fire extinguisher, Howell said.
Two people were treated in hospital for smoke inhalation and later released.
Cause of the fire, which resulted in heavy damage to one unit and spread to an adjoining home, is still under investigation.