When your business bears your name, it instills not only a sense of pride, but also a responsibility to deliver work standards that exceed those of your competition.
That’s what Robbie Holloway sees when he looks out at his fleet of pale blue and white work trucks proudly carrying the Holloway Painting logo.
“We want to leave a positive imprint with our customers every time,” says Holloway, who started the family-owned and operated business in 2013 to provide interior and exterior painting services for residential and commercial customers from White Rock all the way to West Vancouver.
“When we go to a job, we are going to do something better and different from another painting company,” Holloway says. “We are going to provide that full service that customers deserve. And we have a company motto for that - Do it the right way, do it the Holloway.”
What that entails is a start-to-finish service that provides clients with confidence.
“You can post before and after photos of your work. But at the end of the day the customer has to trust that you are going to do a good job for them,” Holloway says, adding his business is one of the highest-rated painting companies in terms of reviews on Google in Canada.
“We have about 135, five-star rated reviews,” he says. “But there are so many variables when it comes to a painting company. I always tell my clients we are a high service operation.”
That means Holloway Painting is much more than a crew who shows up at your home or business with paint and brushes.
“When I first started the company, I found that the painting industry lacked proper service,” Holloway explains, adding that usually indicated a company’s lack of expertise and experience, or poor business practices by over-promising and under-delivering.
“That didn’t mean they were bad people, they just didn’t know how to run a business,” Holloway says. “Fortunately, I was pretty good at both - painting and running a business.
“Not many painting companies have sales reps, managers, and offer colour sampling. Those are just some of the additional things we do.”
Holloway Painting is also process-orientated.
“We do the colour sampling and provide scheduling updates, then there is a mid-job check-in with the client followed by a final day walk around. The paint job also comes with a three-year warranty,” Holloway explains.
“We work hard to ensure a positive experience for each and every one of our clients.”
And during current social distancing recommendations, Holloway Painting has adjusted by switching from four, to two-person crews.
For more information on how Holloway Painting can get the job done right for you, visit online at hollowaypainting.ca, email firstname.lastname@example.org, or call 236-334-5400in the Greater Vancouver area.