Richmond’s only locally owned funeral provider offers compassionate care for the community

Tony Chan, owner of Can-Trust-Funeral Ltd., gives support, advice and a personalized approach to grieving families.

When he was a child, Tony Chan knew he wanted to help people when he grew up. Over the years, he worked in banking and as a chef, but found neither career fulfilling. Then after studying The BC Funeral Service Foundation program for Embalmer and Funeral Director, he found his true vocation: working as a funeral director, a profession he joined seven years ago. “I knew I could help vulnerable people by being compassionate, listening well and helping them navigate a new and confusing process,” he explains.

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In December 2017, he opened his own funeral home, Can-Trust-Funeral Ltd., to serve the Richmond community that he’s been a part of for the past 25 years. “I know this area and can help its people in a way big companies can’t,” he says. “I’m knowledgeable about what families need, have an extensive network including local suppliers, and can help organize funerals that are personalized, straightforward and affordable.”

Chan says one of his advantages over the big funeral homes is that he can provide all the items a family might need, such as caskets, urns, upright headstones, flat bronze markers and wreaths, at an affordable price, so they don’t need to deal with multiple vendors. He also delivers the personal touch – he meets loved ones at a location they choose, and is available 24/7. “I can speak Cantonese and Mandarin, which is very important in the Richmond community,” he says. “It’s especially an advantage for elderly people who might not speak good English. They need to feel like they are in control of the process of arranging their loved one’s funeral, and doing things through a translator can make that challenging.”

Overall, Chan’s goal is to make this part of your life as straightforward as possible, allowing you to take things at your own pace, making sure you understand what’s happening, and ensuring that you have a service that honours your loved one. “Every funeral service is unique and personalized. You don’t have to follow a pattern. The only thing that matters is what suits you and honours the person who passed,” he says.

Can-Trust-Funeral Ltd. is at #110-10791 No. 3 Rd Richmond (corner of No. 3 Rd and Steveston Hwy). To find out more, visit the website, or call 604-376-7975 any time, day or night. 

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