Dignity Memorial®, the largest funeral home and cemetery provider in North America, operates a number of locations throughout the Lower Mainland, including Central Burnaby’s Forest Lawn Funeral Home and South Burnaby’s Ocean View Funeral Home.
“As part of Dignity Memorial®, we belong to a large network so we are able to offer a wide range of services to our customers,” says Andrew Knapman, Location Manager at Forest LawnFuneral Home. “That’s important to us because we always want to be able to provide our customers with the best possible service.”
Both Forest Lawn and Ocean View locations have operational funeral homes with reception areas. “Customers can visit the location of their choice and be comfortable knowing that all arrangements can be made in one place,” Andrew explains. “We have a large number of offerings, so they can make the best possible decision on funeral arrangements. We pride ourselves on educating people on the options, then allowing them time to decide.”
Options include a full range of funeral services for burial or cremation. Compassionate funeral professionals are familiar with burial customs of many faiths and cultures and are able to incorporate any traditions important to the family in a service held in their funeral chapels. Personalized details that make a funeral service unique often include the time-honoured traditions of personal photographs, favourite readings, or special songs.
“Because of the size of our network,” Andrew says, “Dignity is able to offer a number of programs and pre-planning arrangements not found with smaller funeral service providers. For example, we offer a national transferability program that allows customers to take their pre-arranged funeral plan to another location in the event they move within Canada or even to the United States.”
In addition, both Forest Lawn and Ocean View staff can arrange a variety of services to help grieving family and friends and honour the memory of a loved one. “People ask us to order flowers, provide a funeral service folder to distribute, plus we can also create a DVD movie from photographs they provide and set up an online memorial, which stays online in perpetuity.”
A Compassion Care Line is also available for family through the pre-arranged funeral plan, connecting people with professional counselors experienced in bereavement issues.
For more information on funeral planning, call 1-800-34-DIGNITY or go to the Forest Lawn website or the Ocean View website. Forest Lawn is at 3789 Royal Oak Ave. and Ocean View is at 4000 Imperial St.