Dear Editor,
I reside on Ackroyd Road in an apartment building whereby Canada Post has a master lock to release the mail boxes for delivery of mail.
All has been working fine, until recently. The master lock is broken and Canada Post is responsible for repairing the lock. It was their abuse that caused the problem in the first place.
Numerous calls have been made to Canada Post, which had left a notice stating that mail will not be delivered as their master lock is broken and therefore the mailboxes are not secure. Hence, there will be no mail delivery.
Numerous promises have been made by Canada Post to repair the lock and recommence delivery but this has not happened.
Customer service is obviously not a priority for Canada Post, especially at this time of the year.
So, I wonder how long the residents of the 84 suites at 8700 Ackroyd Road will have to wait for delivery or maybe they think Santa will deliver!
We are all frustrated and annoyed at being treated this way by a crown corporation.
Nora Wright
Richmond
