Vancouver International Airport (YVR) has been voted Best Airport in North America for the eighth consecutive year at the Skytrax World Airport Awards.
Recognized as the global benchmark of airport excellence, the awards were voted on by 13.8 million passengers worldwide. YVR is the first and only airport to receive the accolade for eight consecutive years.
“This impressive accomplishment is shared with the 23,000 people who work and volunteer at YVR as well as our amazing community, passengers and partners,” said Craig Richmond, president and CEO, Vancouver Airport Authority.
“On behalf of YVR, I thank you and offer you a big congratulations. I am so proud of the YVR team for breaking our own record of most consecutive wins. This is particularly meaningful this year as we saw 22.3 million passengers come through our terminal — two million additional passengers from the year before.”
More than 13.8 million passenger surveys were conducted in 550 airports around the world. The survey measures 39 elements in the airport travel experience ranging from check-in to security and border clearance processes, comfort, efficiency, signage, transportation availability, passenger amenities and friendliness.
This is the world’s largest independent airport customer satisfaction survey.
YVR was also voted in the top three for Best Airport Staff Service in North America. In addition, the Fairmont Vancouver Airport Hotel was voted Best Airport Hotel in North America.
To celebrate the win, YVR is giving away eight free flights to any North American destination of your choice over the next eight days. For details and a chance to enter, follow YVR on Facebook, Twitter and Instagram.
