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Richmond residents can pay taxes, sign up for programs on new city app

City of Richmond says the new app is "significantly" better than its previous one.
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The City of Richmond has launched a new app where users can access city services.

Do you need a dog licence or to pay for your property taxes in Richmond?

The city has launched a new app to allow residents access to city programs and services from their phones or other mobile devices.

The MyRichmond app replaces the previous RichmondBC app, and is available on both iOS and Android devices.

The city said in its announcement of the app that it’s a “significantly improved replacement” of its previous app.

Some of the tasks users can access include viewing and paying property taxes and utilities, viewing and renewing dog licences, registering for city programs and classes at community centres and other facilities, applying for, viewing and managing business licences, viewing waste collection schedules as well as submitting service requests to city departments.

“Finding more ways to easily connect residents and businesses with the city is important,” said Mayor Malcolm Brodie. “… We encourage residents and business operators to download and sign up for the app so they can benefit directly from its many features.”

MyRichmond includes enhancements that are available on most Android and iOS devices if users choose to do so such as enabling push notifications for various events, deadlines and other items of interest.

It also includes a digital version of Active Pass (membership card) programs and services at community centres and recreation facilities.

The app also has facial recognition for users to access their account.

The app was developed using public feedback received on the LetsTalkRichmond.ca platform, and in collaboration with various city departments and other stakeholders.

People can now download the new MyRichmond app from the Apple App Store and Google Play Store, or continue to access the desktop version via the newly refreshed city website.

Anyone using earlier versions of the RichmondBC app are asked to remove it from their devices as it will be removed from future distribution on both Apple App Store and Google Play Store.