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ICBC begins mailing out COVID-19 rebate cheques

A cyberattack earlier this month delayed cheque distribution
ICBC has begun to mail out COVID-19 rebate cheques. Glacier Media file photo

The Insurance Corporation of B.C. has begun rolling out COVID-19 rebate cheques, after a cyberattack delayed the process earlier this month.

The cheques are being mailed out “in small batches directly to eligible customers,” according to ICBC. The insurer said it’s working on plans to send out more cheques “in the coming weeks.”

Distribution was originally set to begin on March 15, however, it was delayed due to a cyberattack on a third-party vendor in Ontario, which ICBC had contracted to print and distribute the cheques.

“The safety and security of customers' information remains our top priority,” reads a statement from ICBC. “There remains no indication that any information was obtained by unauthorized parties. The event did not impact ICBC's systems, which are secure.”

The cyberattack investigation in Ontario is ongoing, the corporation said, and an update will be provided soon on whether the plan to have the vendor issue the cheques will go ahead.

According to ICBC, the first batch of rebate cheques had been issued to about 30,000 customers as of Friday morning.