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24/7 phone line open as another storm nears Richmond

Sandbags are available at the city works yard for residents whose houses are in danger of flooding.
A water main broke in Richmond during last week's storm.

With another rain storm on its way, the City of Richmond is warning residents to slow down on the roads, stay away from any downed power lines and check storm drains and gutters.

The city fielded about 380 calls from Richmond residents during the last “atmospheric river” to hit.

In anticipation of the 40 to 80 millimetres of rain expected between Wednesday and Friday, the city has listed phone numbers and resources for Richmond residents to call if they need assistance.

This storm, however, is expected to be shorter and less intense than last week’s storm.

The city’s public works dispatch is available 24/7 at 604-270-8721 to report water accumulation, traffic signals that aren’t working or downed trees on public property.

However, if there is any risk to people or personal property – for example, downed power lines - Richmond residents should call 9-1-1.

Downed power lines could be live and everyone should stay 10 metres away (a bus length away).

The city is also providing sandbags for low-lying homes that are at risk of flooding. These can be picked up at the City Works Yard, 5555 Lynas Lane.

The city is also warning residents to stay away from fast-flowing water and riverbanks.

For more information and resources, go to the city’s website by clicking here.

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