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Letters: Swimming lesson registration in Richmond like 'Hunger Games'

Letter writer complains of technical glitches in swim-lesson registration system.
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Registration for swimming lessons appears to be a challenge for some parents. File photo

Dear Editor,

Registering our children for swimming lessons in this city is like the Hunger Games.

May the odds be ever in your favour.

The City of Richmond website appears to have crashed, again.

Surely, they know that tens of thousands of parents are trying to register at the same time every quarter. Why is their website unable to handle the traffic?

I was ready to register well before 8 p.m. on Nov. 21 (program registration night), I had money loaded on my account and I was watching the seconds until 8 p.m.

I clicked “Register” as soon as I was able to, but then the website buffered and by the time it loaded, everything was gone.

Perhaps the city needs to consider a different method, one that doesn’t overload their website.

A lottery perhaps?

Sure, there still wouldn't be enough spots, but at least people wouldn't be denied a spot because of a technical glitch.

City of Richmond, do better for the next generation of kids who want to learn to swim independently and safely in our beautiful new facility.

Jamie Moon

Richmond

**Editor's note: The City of Richmond posted on social media late Tuesday that their program registration system has been updated and is now "fully operational."

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